Privacy Policy

Effective date: 2026-08-15 Seller: Absolute Promotional, LLC (“we,” “us”) Brand: VendorLaunch Service website: https://vendorlaunch.solicithub.ai

1. Scope

This Privacy Policy describes how we collect, use, and share information when you use VendorLaunch, including our website, customer intake, customer portal, and related communications. VendorLaunch is a one-time, human-managed vendor-registration and procurement-readiness service. The customer portal supports service delivery; it is not sold as a separate SaaS product.

2. Information we collect

Depending on the engagement, we may collect:

• Contact and business identity information (name, email, phone, company details, addresses)
• Procurement-readiness and registration-related information you submit (for example identifiers, NAICS, points of contact, documents you upload)
• Billing and payment metadata needed to process payment (card data is handled by Stripe; we do not store full card numbers)
• Account and authentication information for the customer portal (for example email for magic-link sign-in)
• Technical logs (IP address, device/browser data, timestamps) for security and operations
• Communications you send us

We do not store third-party procurement portal passwords. Do not send those passwords to us.

3. How we use information

We use information to:

• Provide and manage VendorLaunch services
• Communicate about intake, status, documents, billing, and support
• Process payments and prevent fraud or abuse
• Maintain security, audit trails, and service operations
• Comply with law and enforce our terms

4. How we share information

We may share information with:

• Service providers who help us operate (for example hosting, email delivery, payment processing via Stripe, document storage)
• Government systems, buyers, or third-party portals only as needed to perform requested work, and typically using accounts you own or control whenever possible
• Professional advisors or authorities when required by law or to protect rights and safety

We do not sell your personal information.

5. Customer portal and access

Portal access is provided to invited customers for service delivery. You are responsible for protecting access to your email and any links we send. Notify us promptly of unauthorized access.

6. Retention

We retain information as needed to deliver the service, meet legal and accounting obligations, resolve disputes, and maintain secure business records. Retention periods vary by record type.

7. Security

We use reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is fully secure.

8. Your choices

You may request access, correction, or deletion of personal information we hold, subject to legal and legitimate business retention needs. Contact us using the support details below.

9. Children

VendorLaunch is intended for business customers in the United States. It is not directed to children under 13.

10. International users

Launch customers are U.S. businesses. If you access the service from elsewhere, you do so at your own initiative and understand information may be processed in the United States.

11. Changes

We may update this Privacy Policy. The effective date above will change when updates are published on this site.

12. Contact

Support: info@solicithub.ai Mailing address: 1910 Pacific Ave, Suite 2000, #2588, Dallas, TX 75201 Website: https://vendorlaunch.solicithub.ai