Terms of Service

Effective date: 2026-08-15 Seller: Absolute Promotional, LLC (“Company,” “we,” “us”) Brand: VendorLaunch Website: https://vendorlaunch.solicithub.ai

1. Agreement

By purchasing, requesting, or using VendorLaunch services, or by accessing our website, intake forms, or customer portal, you agree to these Terms of Service, our Privacy Policy, and our Refund and Cancellation Policy.

2. What VendorLaunch is

VendorLaunch is a one-time, human-managed vendor-registration and procurement-readiness service operated by Absolute Promotional, LLC.

• The customer portal is incidental to service delivery and is not separately sold software-as-a-service.
• There is no public self-service purchasing at launch. Payment links, when used, are issued by staff after review.
• There is no recurring renewal-monitoring subscription at launch.
• VendorLaunch has no customer-facing QuickBooks Online dependency.

3. No government affiliation

VendorLaunch is a private commercial service. It is not a government agency, not affiliated with SAM.gov or other government registration systems, and not endorsed by any government body.

4. Free government registrations

Many government vendor registrations remain free when completed directly through official government sources. Our fees pay for managed assistance and related professional services — not for access to the government registration itself.

5. No guarantees

We do not guarantee:

• registration acceptance
• certification
• award or contract
• agency or buyer approval
• UEI/CAGE issuance or timing
• external portal, agency, or third-party processing time

Staff turnaround targets, if stated, are internal processing goals only and exclude external dependencies.

6. Customer responsibilities

You agree that:

• Information and documents you provide are accurate and complete
• You remain responsible for the truthfulness of submissions made on your behalf
• You own and control third-party procurement accounts whenever possible
• You will not provide third-party procurement portal passwords for storage; we do not store those passwords
• You will respond promptly to information requests needed to perform the work

7. Packages, scope, and changes

Services are delivered according to the package or custom scope agreed for your engagement (including any written quote or staff confirmation). Changes to scope, entities, platforms, rush handling, or add-ons may require additional fees and revised timelines.

8. Fees and payment

Fees are as quoted or selected for your engagement. Payment may be processed by card through Stripe or by other staff-approved methods. You authorize charges for agreed amounts. Taxes, if applicable, are addressed separately under our tax configuration and applicable law.

9. Refunds and cancellation

Refunds and cancellations follow our Refund and Cancellation Policy:

• full refund before work begins
• completed/committed work non-refundable after work begins
• unused/unperformed scope may be refunded or credited based on remaining work
• third-party fees already incurred are non-refundable

10. Customer portal

Portal access (including magic-link sign-in) is provided to support delivery of purchased services. We may suspend access for security, abuse, non-payment, or end of engagement needs. Portal availability is not a separate paid product and is not warranted as uninterrupted.

11. Documents and deliverables

Deliverables are limited to the agreed scope. You are responsible for retaining copies you need. We may retain business records as described in our Privacy Policy.

12. Acceptable use

You will not misuse the website, intake, or portal (including attempting unauthorized access, disrupting service, submitting unlawful content, or using the service for non-business abuse).

13. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT GOVERNMENT, BUYER, AGENCY, OR THIRD-PARTY OUTCOMES.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ABSOLUTE PROMOTIONAL, LLC’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO A VENDORLAUNCH ENGAGEMENT WILL NOT EXCEED THE AMOUNT PAID TO US FOR THAT SPECIFIC ENGAGEMENT. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR LOST-PROFIT DAMAGES.

15. Indemnity

You agree to indemnify and hold harmless Absolute Promotional, LLC from third-party claims arising from inaccurate or unlawful information you provide, your misuse of the service, or your violation of these Terms, except to the extent caused by our gross negligence or willful misconduct.

16. Governing law and venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Exclusive venue for disputes arising out of or relating to these Terms or VendorLaunch services is in the state or federal courts located in Dallas County, Texas.

17. Changes

We may update these Terms by posting a revised version on this site. Continued use after the effective date constitutes acceptance of the updated Terms for future work, unless a signed statement provides otherwise for a specific engagement.

18. Contact

Support: info@solicithub.ai Mailing address: 1910 Pacific Ave, Suite 2000, #2588, Dallas, TX 75201 Website: https://vendorlaunch.solicithub.ai